Communication is such a critical part in Leadership, that it can truly be a defining factor on whether a company succeeds or fails. Misunderstandings, Assumptions, and simply LACK of Communication are all detrimental to even the best of businesses. In fact, I think it may be THE #1 thing that could make a difference of whether a company succeeds or fails.
I remember stories my other grandfather used to tell of his travels as a Pilot for the US Air Force. He taught me a lot about how a plane flies, and how a "flight plan" is determined and so on. It wasn't until years later that I would reflect on his stories in my memories of him that I started to realize how much flying a plane is like going through life.
As a Leader it is your job to train your team, show them "the ropes" coach them what to do, and more importantly what NOT to do. You teach a new Consultant about Branding, about Gardening, about the importance of Hostess Coaching and how to not "leave money on the table" by implementing a good solid Customer Care Program. You teach her how to Book Parties from Scratch and how to Upsell at a party. You teach her how to BE a Party Plan Diva.
What have you been preaching and teaching... but not doing yourself?
Tonight I went to our "Wednesday Night Supper" at church. I normally do not go on Wednesday nights, but tonight something just told me that tonight I needed to go. I am glad I did - I learned an incredible lesson.