It can be pretty nerve-racking to pick up that 100-pound phone! Here are all the Customer Care Scripts you need…
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How To Run A Great Sale
Do you know the best strategies of a sales promotion? Running Sales and Promotions is a huge part of the Direct…
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“What We’ve Got Here Is A Failure To Communicate.”
Communication is such a critical part in Leadership, that it can truly be a defining factor on whether a company succeeds or fails. Misunderstandings, Assumptions, and simply LACK of Communication are all detrimental to even the best of businesses. In fact, I think it may be THE #1 thing that could make a difference of whether a company succeeds or fails.
Tips For A Great Customer eNewsletter
Offering a Customer Newsletter (or eNewsletter) is one of the most TIME effective and COST effective things you can do…
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Direct Sales Customer Care Box
Customer Care is one of the most important aspects of the direct sales industry. How well you take care of…
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Top 10 Customer Service Tips
Here are the ten top tips for improving your Customer Service Skills
Failure To Follow Up
#1 – I am the worst when it comes to follow up….I don’t do it. I know this is so important in business but I just can’t do it. Do you have any tips that may help?