How To Run A Facebook Customer Group
Using a Facebook Group to manage your Direct Sales Customers is a simple and cost-effective way to stay connected, grow…
Customer Care Post Cards
Customer Care is one of the most important – yet most overlooked aspects of our industry. These Free Customer Care…
Direct Sales Customer Care Phone Scripts with Printable
It can be pretty nerve-racking to pick up that 100-pound phone! Here are all the Customer Care Scripts you need…
How To Run A Great Sale
Do you know the best strategies of a sales promotion? Running Sales and Promotions is a huge part of the Direct…
“What We’ve Got Here Is A Failure To Communicate.”
Communication is such a critical part in Leadership, that it can truly be a defining factor on whether a company succeeds or fails. Misunderstandings, Assumptions, and simply LACK of Communication are all detrimental to even the best of businesses. In fact, I think it may be THE #1 thing that could make a difference of whether a company succeeds or fails.
Tips For A Great Customer eNewsletter
Offering a Customer Newsletter (or eNewsletter) is one of the most TIME effective and COST effective things you can do…
Direct Sales Customer Care Box
Customer Care is one of the most important aspects of the direct sales industry. How well you take care of…
Top 10 Customer Service Tips
Here are the ten top tips for improving your Customer Service Skills
Failure To Follow Up
#1 – I am the worst when it comes to follow up….I don’t do it. I know this is so important in business but I just can’t do it. Do you have any tips that may help?