October 8, 2016

Top 10 Customer Service Tips

Here are the ten top tips for improving your Customer Service Skills
December 2, 2012

Customer Care – Christmas Photo Cards from VistaPrint

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March 19, 2018

Building Your Business on a Budget

Building your Home Party Plan Business CAN be a very expensive endeavor - but it doesn't HAVE to be! There are hundreds of ways to build your business FREE or nearly free. In fact - many of the FREE options will have even more ROI (Return on Investment) than many of the pricier options. Check out my best tips for Building Your Home Party Plan Business on a Budget:
August 8, 2017

Tips For A Great Customer eNewsletter

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February 27, 2017

Are You Walking The Walk – Direct Sales Leadership

As a Leader it is your job to train your team, show them "the ropes" coach them what to do, and more importantly what NOT to do. You teach a new Consultant about Branding, about Gardening, about the importance of Hostess Coaching and how to not "leave money on the table" by implementing a good solid Customer Care Program. You teach her how to Book Parties from Scratch and how to Upsell at a party. You teach her how to BE a Party Plan Diva. What have you been preaching and teaching... but not doing yourself?
June 21, 2010

The Disappearing Hostess

So how many of us have had a party booked.. you have spoken to the host... did all your coaching.. and then a week before the party, you call... and call... leave message after message... and don't get a response.. What do you do when this happens?
August 18, 2011

A Gift Card, Raw Fish, And A Great Lesson

Every Thursday night is "Date Night" for Mike and I. It is a night to relax, no cooking, no cleaning, just spending time together. We use our iPhones to select random restaurants, and spend just a few hours "unplugged" from work. I had been presented with a Gift Card few weeks ago at a Speaking Engagement, so we chose to go there for dinner to unwind.
June 21, 2010

Failure To Follow Up

#1 - I am the worst when it comes to follow up....I don't do it. I know this is so important in business but I just can't do it. Do you have any tips that may help?